Player Wellbeing First

Responsible Gaming
at a71

Gambling is entertainment. At a71, we believe it should remain that way. This page outlines the tools, policies, and support resources we provide to help every player in Bangladesh stay in control — safely and confidently.

18+ Minimum age requirement
24/7 Support availability
৳0 Cost to self-exclude
100% Free player tools
18+

a71 is strictly an adult platform. Players must be 18 years or older to register and play.


Playing Smart, Playing Safe

At a71, responsible gaming is not a checkbox — it is a core part of how we operate. We are committed to giving every player the information, tools, and support they need to make informed choices about their gambling activity.

Online gaming at a71 is designed to be an enjoyable, leisure activity. Whether you are following Bangladesh Tigers cricket on the BPL, spinning the reels on a Pragmatic Play slot, or testing your luck on a crash game, the experience should be fun and controlled. The moment gambling stops being fun and starts creating stress, financial strain, or relationship difficulties, it is time to seek help — and a71 makes that process straightforward.

a71 enforces a strict 18+ age policy across all products on our platform. We verify player ages during the registration and KYC process, and any account found to belong to a person under the age of 18 is closed immediately with funds returned to the verified payment method. We do not offer any credits, bonuses, or promotions to underage players.

Our responsible gaming framework covers four key pillars: Prevention (age verification, player screening), Control Tools (deposit limits, session timers, self-exclusion), Awareness (educational resources and warning signs), and Support (24/7 access to our player protection team). All four are described in detail on this page.


Tools Built to Keep You in Control

Every a71 account comes with a full suite of responsible gaming controls — free, instant, and available to all players aged 18 and above across Bangladesh.

Deposit Limits

Set a daily, weekly, or monthly cap on how much you can deposit into your a71 account. Limits take effect immediately when lowered, helping you stay within a budget that works for you. Whether you top up via bKash, Nagad, or Rocket, your deposit limit applies uniformly across all payment channels.

Session Time Limits

Define how long each gaming session should last. Once your session timer expires, a71 will display a reminder and, if you have enabled a hard limit, log you out automatically. Session awareness is one of the most effective tools for preventing impulsive over-play.

Time-Out / Cool-Off

Need a short break? Activate a time-out period ranging from 24 hours to 6 weeks. During a time-out, your account is suspended and you cannot log in, place bets, or make deposits. The time-out cannot be lifted before its expiry — ensuring a genuine cooling-off period.

Self-Exclusion

If you feel gambling is becoming a problem, you can request a permanent or long-term self-exclusion from your a71 account. Self-exclusion is available in 6-month, 1-year, 3-year, or permanent durations. Once activated, it cannot be reversed before the minimum term and all marketing communications are stopped immediately.

Loss Limits

Set a ceiling on how much you are willing to lose within a defined time period. Once your loss limit is reached, your account will prevent further wagers until the period resets. This tool is particularly useful for players who want to manage risk on a budget denominated in BDT.

Reality Check Reminders

Enable pop-up reminders at regular intervals (every 15, 30, or 60 minutes) that display your current session duration, total bets placed, net position, and a prompt to evaluate whether you wish to continue. Reality checks bring mindfulness to every session and interrupt autopilot play.


How to Set Up Your Safety Tools

All responsible gaming controls on a71 are accessible directly from your account settings. No phone call required — you can activate any tool at any time, day or night, Bangladesh Standard Time (UTC+6).

1

Log In to Your a71 Account

Visit a71 and sign in to your registered account. Make sure you are using a secure, private device and a trusted internet connection.

2

Open Account Settings

Navigate to your account profile and select "Responsible Gaming" or "Player Safety" from the settings menu. All available tools are listed in this section.

3

Choose Your Control

Select the tool you wish to activate — deposit limit, session timer, time-out, loss limit, or self-exclusion. Enter the parameters that suit your situation (amount in BDT, time period, duration).

4

Confirm and Activate

Review your settings and confirm. Restrictions that reduce your playing activity (lower limits, time-outs, self-exclusion) take effect immediately. Increases to limits have a mandatory 24-hour cooling-off period before they apply.

5

Contact Support If Needed

If you experience any difficulty activating a tool, or if you need to self-exclude urgently, contact our player protection team 24/7 at [email protected]. We will action your request immediately.

Quick Reference: Control Tools

Deposit Limit

Daily / Weekly / Monthly cap on deposits. Effective immediately when reduced. 24-hour delay when increased. Applies to all payment methods including bKash, Nagad, Rocket and Upay.

Session Time Limit

Auto-logout after your chosen session duration. Configurable from 30 minutes to 8 hours per session.

Time-Out

Account suspension from 24 hours up to 6 weeks. Cannot be reversed mid-period. All access is blocked.

Self-Exclusion

6-month, 1-year, 3-year, or permanent exclusion. Immediately blocks all platform access. Marketing communications cease instantly. Cannot be reversed before minimum term expires. Contact [email protected] for urgent exclusions.


Recognising Problem Gambling

Problem gambling can develop gradually and is not always obvious. The following warning signs may indicate that gambling has moved beyond entertainment and is negatively affecting your life or the life of someone you care about.

Chasing Losses — Continuing to gamble specifically to try to win back money you have already lost, often wagering larger amounts than intended.

Neglecting Responsibilities — Missing work, neglecting family duties, or skipping social commitments in Dhaka, Chittagong, or wherever you are based, because of gambling time.

Gambling With Essential Funds — Using money reserved for rent, groceries, utilities, school fees, or other essential expenses to fund gambling activity.

Inability to Stop — Feeling unable to stop gambling even when you want to, or feeling restless and irritable when you try to cut down or stop.

Hiding Gambling Behaviour — Concealing your gambling activity, spending, or losses from family members, friends, or colleagues out of shame or fear of judgment.

Borrowing to Gamble — Taking loans, using credit, or borrowing money from friends or family specifically to fund gambling, or to pay off gambling debts.

Mood Dependent on Results — Your emotional state — happiness, anger, anxiety, depression — becomes heavily tied to whether you win or lose when gambling.

Escalating Stakes — Needing to bet progressively larger amounts to feel the same level of excitement or stimulation that smaller bets once provided.

If you recognise two or more of the above warning signs in your own behaviour, we strongly encourage you to activate a time-out or self-exclusion on your a71 account immediately and to reach out to our support team or a professional counselling service. Seeking help early is always the right decision.

Quick Self-Check: Are You Gambling Safely?

Answer the following questions honestly. If you answer "Yes" to three or more, consider using a71's responsible gaming tools or reaching out to our support team.

1
Do you find yourself thinking about gambling when you are not playing — planning your next session or calculating potential winnings?
2
Have you ever gambled with money you could not afford to lose, such as money set aside for household expenses or savings?
3
Have you tried to stop or reduce your gambling in the past and found it difficult or impossible to do so?
4
Do you feel anxious, irritable, or low in mood when you are unable to gamble or when you think about stopping?
5
Have you borrowed money from friends, family, or financial institutions in order to gamble or to cover gambling losses?
6
Has your gambling caused conflict in your relationships with family members, colleagues, or friends — whether in Dhaka, Sylhet, Chittagong, or elsewhere?
7
Do you regularly gamble for longer periods than you originally planned, or wager more than you intended when you started a session?
8
Have you ever lied to family members or others about how much time or money you spend gambling?
This self-assessment is not a clinical diagnostic tool — it is designed to prompt reflection. If your answers concern you, please contact our support team at [email protected] or speak with a qualified counsellor in Bangladesh.

You Are Never Alone — Help Is Available 24/7

If gambling is affecting your wellbeing, your finances, or your relationships, please reach out. Our player protection team is available around the clock to assist you — at no cost and with complete confidentiality.

Contact a71 Player Protection

Our dedicated player protection team handles all responsible gaming requests — deposit limit adjustments, time-out activations, self-exclusion requests, and general wellbeing queries. Responses are treated with strict confidentiality and are prioritised above general support tickets.

Email us at [email protected] — state "Player Protection" in the subject line so your message is routed to the right team instantly. We aim to respond to all player protection queries within 2 hours, Bangladesh Standard Time (UTC+6).

Response Time
Within 2 hours (player protection)
Fully Confidential
Your privacy is protected at all times
Free Service
No charge to use any safety tool
Bangladesh-Wide
Serving players from Dhaka to Cox's Bazar
Urgent self-exclusion: If you need to be excluded from a71 immediately, email [email protected] with the subject line "URGENT — Self-Exclusion Request". Our team will suspend your account within one hour of receiving your message, 24 hours a day, 7 days a week, including all Bangladesh public holidays such as Eid, Victory Day, and Independence Day.

The a71 Responsible Gaming Pledge

These are the commitments a71 makes to every player on our platform, every day.

Age Verification

We verify that every registered player is 18 years or older. No exceptions. Underage accounts are closed immediately.

Always-On Controls

Every safety tool — deposit limits, time-outs, self-exclusion — is available 24/7 and activates instantly, with no waiting period for restrictions.

Transparent Promotions

All bonus terms are stated clearly in plain English. We do not use misleading offers or high-pressure tactics designed to encourage unsafe play.

Player-First Support

Our support team is trained to handle player wellbeing concerns sensitively and confidentially. Player safety always takes priority over commercial outcomes.


Ready to Play Responsibly?

Now that you are familiar with a71's responsible gaming tools, explore the platform with confidence. Browse our cricket markets, spin the slots, or check the FAQ for more answers — all within your personal limits.

18+  Gambling is for adults aged 18 and above only. Play within your means. If gambling stops being fun, use our self-exclusion tool or contact [email protected].