This Privacy Policy explains what personal information a71 collects from players in Bangladesh, how that information is used, stored and protected, and what rights you have over your own data.
These six principles underpin every data decision we make at a71. They reflect our commitment to handling player information with the care and transparency it deserves.
a71 collects only the personal data that is genuinely necessary to operate your account, process your transactions, and comply with our legal and regulatory obligations. We do not gather data for the sake of it.
All personal data held by a71 is stored on secured servers protected by industry-standard SSL encryption and access controls. Sensitive data such as payment details is never stored in plain text.
a71 does not sell, rent or trade your personal information to third parties for their own marketing or commercial purposes. Your data is yours — we are simply its custodian for the purpose of running your account.
We are clear about what we collect, why we collect it, and who we share it with. This policy uses plain, accessible language so every player — regardless of their legal background — can understand how their data is handled.
You have the right to access, correct, and request deletion of your personal data at any time. Simply contact our support team at [email protected] and we will process your request promptly and without unnecessary delay.
a71 retains personal data only for as long as necessary to fulfil the purpose for which it was collected, or as required by applicable law. Once that period expires, data is securely deleted or anonymised.
a71 ("we", "us", or "our") is committed to protecting the privacy and personal data of every player who uses our platform. This Privacy Policy sets out in clear and accessible terms exactly what personal information a71 collects from you, why we collect it, how we use and protect it, who we may share it with, and what rights you have regarding your own data.
This policy applies to all users of the a71 website and platform, including registered players, visitors browsing without an account, and any person who contacts our customer support team. It applies regardless of whether you access a71 from a desktop browser, a mobile browser, or any other device.
By registering an account with a71 or by continuing to use our platform after this policy has been published or updated, you acknowledge that you have read and understood this Privacy Policy. If you do not agree with any part of this policy, please stop using the a71 platform and contact us to close your account.
a71 collects personal data through several channels: directly from you when you register or use our services, automatically through your interaction with the platform, and occasionally from trusted third-party sources such as identity verification providers. The categories of data we collect are described below.
When you create an a71 account, we collect the following information:
To comply with our Know Your Customer (KYC) obligations and to prevent fraud and underage gambling, a71 may request copies of identity documents including your National Identity Card (NID), passport, or other government-issued identification. We may also request proof of address and, where required, proof of the source of funds.
When you make deposits or withdrawals via bKash, Nagad, Rocket, Upay, Visa or Mastercard, we record transaction details including the payment method used, transaction amounts, timestamps, and transaction reference numbers. We do not store full card numbers or mobile banking PINs — payment processing is handled by certified third-party payment providers.
We automatically collect data about how you interact with the a71 platform, including:
When you contact our customer support team — whether by email or through the platform's messaging system — we retain records of those communications, including your name, contact details, the content of your messages, and any attachments you provide. This enables us to resolve your queries efficiently and maintain accurate support records.
| Data Category | Examples | Collection Method |
|---|---|---|
| Account Data | Name, email, date of birth, address | Provided by you at registration |
| KYC Documents | NID, passport, proof of address | Uploaded by you on request |
| Financial Data | Transaction amounts, payment method, timestamps | Generated automatically on transaction |
| Usage Data | Pages visited, games played, IP address | Collected automatically via platform |
| Communications Data | Support emails, chat transcripts | Provided by you when contacting support |
a71 uses your personal data for the following purposes. In each case, we rely on a specific legal basis for processing (see Section 4):
a71 processes your personal data on the following legal grounds:
The majority of data processing at a71 is necessary to perform our contract with you — that is, to operate your player account, process your bets and transactions, and deliver the gaming services you have signed up for. Without this processing, we would be unable to provide the a71 service.
Certain processing activities — most notably KYC identity verification, age verification, transaction record-keeping, and fraud monitoring — are required by applicable law or by our compliance obligations. We cannot waive these obligations at your request.
Where processing is not strictly required by contract or law, a71 may process data on the basis of its legitimate interests — for example, to improve platform performance, prevent technical abuse, or conduct internal analytics. In all such cases, we have assessed that our legitimate interests are not overridden by your rights and interests.
Where a71 sends you direct marketing communications or uses non-essential cookies, we do so on the basis of your explicit consent. You may withdraw this consent at any time by contacting us at [email protected] or by adjusting your account communication preferences.
a71 does not sell your personal data. We share data only in the limited circumstances described below, and only with parties who are bound by appropriate confidentiality and data protection obligations:
To process your deposits and withdrawals, a71 shares necessary transaction data with payment providers including bKash, Nagad, Rocket, Upay, and international card networks such as Visa and Mastercard. These providers operate under their own privacy frameworks and are responsible for data they hold independently.
KYC document verification is handled by accredited third-party identity verification services. When you submit identity documents, the relevant data is shared with these providers solely for the purpose of verification. Verified results are returned to a71; your raw documents are not retained by a71 indefinitely.
a71 uses third-party cloud hosting, database management, and platform infrastructure services. These providers may process data on our behalf under strict data processing agreements that prohibit them from using your data for their own purposes.
Game studios including Pragmatic Play, Evolution Gaming, Ezugi, NetEnt, Microgaming and Spribe may receive certain session and gameplay data to facilitate game delivery, resolve disputes, and verify RNG integrity. This data is typically anonymised or pseudonymised at the point of sharing.
a71 may disclose personal data to law enforcement agencies, courts, or regulatory bodies where required to do so by a valid legal order, or where we are obliged to report suspected money laundering, fraud, or other criminal activity under applicable law.
The a71 platform uses cookies and similar tracking technologies (such as web beacons and local storage) to enhance your experience and to collect usage data for the purposes described in this policy.
These cookies are strictly necessary for the platform to function. They maintain your login session, remember your account preferences, and enable secure transaction processing. Essential cookies cannot be disabled without significantly impairing your ability to use a71.
a71 uses analytics cookies to understand how players navigate the platform — which pages they visit most frequently, where they spend the most time, and where they encounter difficulties. This information is used in aggregated, anonymised form to improve platform design and performance.
Functional cookies remember your preferences — such as your preferred language setting, your last-visited game category, and display preferences — to personalise your experience across sessions.
Where you have consented to receive marketing communications, a71 may use cookies to track whether you have opened promotional emails or engaged with specific on-site content. This helps us tailor promotional offers to your interests. You may opt out of marketing cookies at any time.
Most browsers allow you to manage cookie preferences through their settings menu. Please note that disabling essential cookies may prevent certain platform features from working correctly.
a71 takes the security of your personal data seriously and implements a range of technical and organisational measures to protect it against unauthorised access, loss, alteration, or disclosure. These measures include:
a71 retains your personal data for no longer than is necessary for the purposes described in this policy, or as required by applicable law. The general retention periods we apply are set out below:
| Data Category | Retention Period | Reason |
|---|---|---|
| Account and registration data | Duration of account + 5 years post-closure | Contractual and legal obligation |
| KYC identity documents | Duration of account + 5 years post-closure | Anti-money-laundering compliance |
| Transaction records | 7 years from transaction date | Financial record-keeping requirements |
| Usage and behavioural data | Up to 24 months from collection | Platform analytics and fraud detection |
| Customer support communications | 3 years from last interaction | Dispute resolution and quality assurance |
| Marketing consent records | Until consent is withdrawn + 1 year | Evidence of consent basis |
When a retention period expires, data is securely deleted or permanently anonymised so that it can no longer be linked to you as an individual. In cases where data must be retained for legal proceedings or regulatory investigations, retention may be extended until those proceedings are resolved.
As an a71 player, you have the following rights with respect to your personal data. To exercise any of these rights, please contact us at [email protected]. We will acknowledge your request within 5 business days and provide a substantive response within 30 days.
You have the right to request a copy of the personal data that a71 holds about you. We will provide this in a clear, structured format. We may ask you to verify your identity before releasing data to protect against unauthorised access requests.
If any personal data a71 holds about you is inaccurate or incomplete, you have the right to request that it be corrected or updated. For data that you can edit directly in your account settings, we encourage you to do so without delay.
You may request the deletion of your personal data where it is no longer necessary for the purposes for which it was collected, where you have withdrawn consent, or where you believe the data has been processed unlawfully. Please note that this right is subject to our legal retention obligations — we cannot delete data that we are required by law to retain.
In certain circumstances — for example, while the accuracy of data is under dispute — you have the right to request that we restrict the processing of your data. Where restriction applies, we will continue to store your data but will not actively process it.
Where processing is based on your consent or on a contractual basis, you have the right to receive a copy of your personal data in a structured, commonly used, machine-readable format (such as CSV or JSON), so that you can transfer it to another service provider.
You have the right to object to processing carried out on the basis of a71's legitimate interests, including profiling for marketing purposes. Where you object to direct marketing, we will cease that processing immediately. For other objections, we will assess whether our legitimate interests override your objection.
Where processing is based on your consent (for example, for marketing emails), you may withdraw that consent at any time without affecting the lawfulness of processing carried out before withdrawal. To withdraw consent, contact [email protected] or update your account communication preferences.
The a71 platform may contain references to third-party services — for example, payment providers such as bKash or Nagad — that operate their own independent privacy policies. When you click through to a third-party service or use a third-party payment method, you are subject to that party's privacy policy, not this one.
a71 has no control over the content, security practices, or privacy standards of third-party websites or services, and we accept no responsibility or liability for their data handling practices. We encourage you to review the privacy policies of any third-party service you use in connection with your a71 account.
a71 is strictly an adult platform. We do not knowingly collect, process, or retain personal data from any person under the age of 18. Registration on the a71 platform is prohibited for individuals under 18, and age verification checks are carried out as part of our KYC process.
If we discover that we have inadvertently collected personal data from a person under the age of 18, we will immediately delete that data, close the associated account, and take steps to prevent further data collection from that individual. If you are a parent or guardian and you believe your child has registered on the a71 platform, please contact us immediately at [email protected].
a71 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, changes in applicable law, or improvements to our platform. When we make material changes, we will notify registered players by posting a prominent notice on the platform or by sending a notification to your registered email address.
The "Last Updated" date at the top of this page and in the Table of Contents reflects the most recent revision. We encourage you to review this policy periodically. Your continued use of the a71 platform following notification of changes constitutes your acceptance of the updated policy.
For changes that materially affect how we use your personal data or your rights under this policy, we will seek fresh consent where required by applicable law before the change takes effect.
If you have any questions, concerns, or requests relating to this Privacy Policy or to the way a71 handles your personal data, please contact our support team. We are committed to addressing all privacy-related enquiries promptly, professionally, and in confidence.
When submitting a privacy enquiry or a data subject access request, please include your registered username and a clear description of your request so that we can locate your account records and respond as efficiently as possible. We aim to acknowledge all privacy-related correspondence within 48 hours and to provide a full response within 30 calendar days.
Now that you understand how a71 protects your privacy, explore our full range of games and sports betting options. Our platform is SSL-secured and built for players across Bangladesh.